Why Credit Control Matters for Small Businesses
Unpaid invoices can stall your growth and create a ripple effect across your entire business. Without clear credit control procedures in place, small businesses often face:
Disrupted cash flow
Unclear or missed payment terms
Delayed supplier payments or payroll issues
Hours lost chasing outstanding invoices
Difficulty forecasting income and setting accurate due dates
Why You Should Outsource
Credit Control
Improves Cashflow
Our dedicated team works to ensure your invoices are paid on time everytime.
Keep Customer Relationships and Get Paid.
We’ll handle the awkward conversations and overdue invoices so you can maintain strong customer relationships and focus on running your business.
Reduces Bad Debt.
Reduce unpaid invoices and minimise the risk of bad debts with our proactive cashflow approach that helps you get paid.
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Supported by a team with 80+ years of combined experience in our field.
Outsource your credit control to an experienced team that has collected over £350m in 12 years, giving you full access to professional support without the cost and commitment of hiring in-house.
Value for Money
We only charge for what we do. You don’t have to pay for recruitment, staff bills, etc...
We integrate with your systems
No need to waste time migrating over to a new systems, we work with what you have.
You're 5 Steps away from
being paid!
Step 1: Free Consultation
We start with a friendly, no-obligation call to understand your business, your customers, and your current challenges with late payments. This helps us assess the support level that suits your needs, whether you’re just starting to build credit control procedures or need help recovering outstanding invoices. From there, we’ll tailor a solution designed to get your business paid faster.
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Step 2: Onboarding & Setup
Our team makes it fast and stress-free to get started. We integrate with your existing systems, understand your payment terms, and review how you currently manage your invoicing and follow-ups.
Step 3: Credit Control in Action
We take over your day-to-day credit control, handling reminders, calls, and chasing for overdue payments, all in a way that protects your client relationships.
From issuing timely reminders to escalating when necessary, we ensure every due date is tracked and followed up with professionalism and persistence.
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Step 4: Transparent Reporting
You’ll receive clear, regular updates showing what’s been collected, what’s still owed, and how each account is progressing. Our real-time reporting gives you full visibility over your credit terms, collections performance, and customer status, so you can stay in control without lifting a finger.
Step 5 - Cash Flow Confidence
With credit issues under control, your business enjoys smoother operations, stronger client rapport, and improved cash flow. We conduct periodic reviews to ensure your service level remains aligned with your growth, goals, and any changes in how you issue invoices or manage your credit terms.
"My Credit Controllers are a brilliant company to work with and they have taken away the hassle of chasing overdue invoices.
Sam, Matt and the team are great to work with and our appointed credit controller Katey is so nice and very professional. I now have very little problems with overdue invoices because the system that has been put in place is working very well.
Credit control is a service that is so valuable to my business and has dramatically reduced our worry when invoices are due.I would not hesitate to recommend My Credit Controllers to any business for credit control."
Customised solutions
Efficiently manage your cash flow with our tailored credit control solutions for SMEs.
Regulatory compliance
Our experienced team provides ongoing support to help you recover debts effectively.
Ethical and professional service
Choose from a range of services that fit your business needs and budget.
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FAQs
Here are some common questions about our debt collection and credit control services for SMEs.
Our pricing is flexible and depends on invoice volume and service level. You can choose between pay-as-you-go or fixed monthly options.
Yes, our team acts as your own in-house credit control department, preserving your brand image.
We escalate matters professionally, and if needed, we can support you with legal action or refer to trusted debt recovery partners.
We assign a dedicated Credit Controller to your business, who works closely with you to develop a tailored collection process. Over time, we help to educate your customers to pay faster.
Your dedicated credit controller will send you a weekly detailed report outlining all their activities and promised payments to help you plan your cashflow.
Still have questions?
We're here to help you.
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