Why Debt Recovery and Credit Control Matter for Small Businesses
Unpaid invoices can disrupt cash flow and make it harder to plan for growth. Effective credit control helps prevent late payments, while small business debt recovery helps recover money when invoices become overdue.
Without the right support in place, small businesses can face:
Disrupted cash flow
Unclear or missed payment terms
Delayed supplier payments or payroll issues
Hours lost chasing outstanding invoices
Difficulty forecasting income
Why Outsource
Credit Control
Unpaid invoices can disrupt cash flow and make it harder to plan for growth. Effective credit control helps prevent late payments, while small business debt recovery helps recover money when invoices become overdue. Without the right support in place, small businesses can face:
Improve Cash Flow
Our experienced credit controllers proactively manage outstanding invoices and follow up on payments. We help small businesses get paid on time and maintain a healthier working capital.
Protect Customer Relationships
Chasing overdue invoices can be uncomfortable. We handle this professionally on your behalf, helping you recover what you’re owed while maintaining positive customer relationships.
Reduce Bad Debt
A proactive approach to credit control helps prevent invoices from becoming long-term debts, reducing outstanding payments, improving cash flow and minimising the risk of bad debt.
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Experienced Credit Control Support for Your Small Business
With over 80 years of combined experience and more than £540m collected in 13 years, our team has the expertise to manage your credit control effectively. You get professional support tailored to your business, without the cost and commitment of building an in-house team.
Value for Money
Only pay for the credit control support you need, without the additional costs associated with recruitment, salaries and maintaining an in-house team, helping you keep overheads under control.
We Work With Your Systems
There’s no need to change platforms or spend time migrating to a new system. Our team works with your existing processes and software, making outsourced credit control simple to integrate.
Get Paid in 5 Simple Steps
Step 1: Free Consultation
We start with a friendly, no-obligation call to understand your business, your customers and your challenges with late payments. Whether you need ongoing credit control or help recovering outstanding invoices, we’ll recommend the right level of support for your business.
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Step 2: Onboarding & Setup
Getting started is quick and straightforward. We work with your existing systems, understand your payment terms and review how you currently manage invoicing and follow-ups, allowing our team to fit seamlessly into your business.
Step 3: Credit Control in Action
We take care of your day-to-day credit control, from payment reminders and calls to chasing overdue invoices. Every outstanding payment is followed up professionally and persistently, helping you get paid while protecting valuable customer relationships.
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Step 4: Clear, Transparent Reporting
You’ll receive regular updates showing what’s been collected, what’s still outstanding and how each account is progressing. Our reporting gives you clear visibility over your collections and customer accounts, without having to manage the process yourself.
Step 5 - Improved Cash Flow
With your credit control taken care of, you can spend less time chasing invoices and focus on running your business. We’ll continue to review your service as your needs evolve, helping you maintain healthier cash flow and stay on top of outstanding payments.
“My Credit Controllers are a brilliant company to work with and they have taken away the hassle of chasing overdue invoices. Credit control is a service that is so valuable to my business and has dramatically reduced our worry when invoices are due. I would not hesitate to recommend My Credit Controllers to any business for credit control.”
Customised Solutions
Tailored credit control support built around your business and its needs.
Regulatory Compliance
Professional credit control delivered in line with relevant regulations and best practices.
Ethical and Professional Service
Recover overdue payments while protecting valuable customer relationships.
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Tools to Help Your
Small Business’s Cash Flow
Quickly calculate what you're owed on overdue invoices in line with UK legislation.
Understand your average debtor days and identify areas to improve working capital.
Access professionally written templates to help you follow up on late payments firmly and professionally.
FAQs
Here are some common questions about our credit control and debt collection services for SMEs.
Our pricing is flexible and depends on your invoice volume and the level of support your business needs. We offer Pulse & Flow, our pay-as-you-go option, as well as fixed monthly options, helping you find a cost-effective solution without the overheads of hiring a full-time credit controller.
Yes. Our credit controllers can act as an extension of your business, professionally managing customer communications on your behalf. We take the time to understand your approach and represent your business in a way that protects your brand and customer relationships.
Yes. Our small business debt recovery service helps you chase overdue invoices and recover outstanding payments professionally. Our experienced team takes a firm but respectful approach, helping you get paid while maintaining positive relationships with your customers.
Yes. Our flexible credit control services can provide additional support whenever you need it, whether that’s for a short-term period, during a particularly busy time or while your existing team needs extra capacity. Longer-term outsourced credit control support is also available if required.
Your dedicated credit controller will provide regular reports outlining activity, outstanding invoices and promised payments. This gives you clear visibility over your accounts and collections, helping you monitor progress and plan your cash flow accordingly with greater confidence.
Still Have Questions?
Our team is here to answer your questions and help you find the right credit control support.
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